SHIPPING  & DELIVERY

Shipping Policy

We are an all-volunteer team, most of us with full-time jobs, so some items may take longer to ship than others. 

 You should receive an email with a tracking number once your item(s) has shipped. If it has been more than 3 weeks and you haven't received your item(s) or an email with a tracking number, please contact us and we will get back to you as soon as possible.

Return & Exchange Policy

Unfortunately, we do not allow returns or exchanges on any of our items. If an item doesn't fit, we kindly ask that you re-gift the item or donate it to goodwill. 

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CONTACT US
EMAIL:  Info@TracysPawsRescue.org
BY MAIL: P.O. Box 849 Hondo, TX 78861
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  TracysPawsRescue is a 501(c)(3) non-profit organization 84-3933841